VarNik Support Center

About Product :
VarNik Support Center is a widely-used and trusted open source support ticket system.

Features

It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform. It comes packed with more features and tools than most of the expensive (and complex) support ticket systems in the market.

Advantages

    • You can create custom lists of data to add to each ticket or specific help topics for clients to choose from when creating a ticket.
    • Custom Fields/Forms/Lists can be added to each web ticket created or only show up when a specific help topic is chosen. They can be configured as best suits your business needs.
    • By using the filter system, VarNik Support Center empowers you to automate the creation and routing of tickets. Set actions.

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